- Orders must be in its original unused condition to be returned, unless there is a manufacturer’s defect. Products must be returned within seven (7) days of collection to our Head office located at 88 Riverway Road, Arima
- Please email firstname.lastname@example.org to request a return.
- Customers must visit our Head Office located at 88 Riverway Road, Arima with proof of purchase (screen capture of transaction) and the item in its original unused condition.
- Refunds will be granted via the original credit / debit card used for purchase within twenty-four (24) hours of the first business day after date of items being returned
- Customers that utilize our TTPOST delivery option would not be refunded the cost of shipping
- Products with manufacturer’s defects would be inspected and exchanged based on outcome of examination. Items would be re-shipped to the customers at no additional charge.
- Items will not be accepted if they are soiled or otherwise not in their original state